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LOVEFOUS · Legal

Terms of Service

The house rules, plain and simple

The terms that apply when you order from LOVEFOUS REST or use our loyalty program.

Last updated

These terms are maintained by LOVEFOUS REST and apply when you browse our website, place an order, or participate in the loyalty program. By using the site you agree to these terms. If you do not agree, please do not use the site.

1. Ordering

  • Menu items, prices, and availability may change without notice and can vary by store and daypart.
  • An order is confirmed only after we accept it. We may refuse or cancel an order (for example if an item is out of stock or a payment cannot be verified) and will refund any amount already charged.
  • Delivery times, pickup times, and preparation windows are estimates and are not guaranteed.

2. Pricing & payment

  • All prices are shown in AUD and include GST where applicable.
  • Payment is captured through our payment provider at checkout. We do not store full card details.
  • Refunds are issued to the original payment method, following the refund policy shown at checkout and applicable consumer law.

3. Loyalty program

  • Loyalty points, vouchers, and tier benefits have no cash value and cannot be transferred or resold.
  • Points may expire and vouchers have posted expiry dates. Expired items cannot be redeemed.
  • We may adjust the earning rate, tier thresholds, or benefits with reasonable notice. Fraud or abuse may result in points being reversed and the account being closed.

4. Accounts

  • You are responsible for keeping your login credentials safe.
  • Provide accurate contact information so we can reach you about your orders.
  • You may close your account at any time from the Account page.

5. Acceptable use

Don't misuse the site — for example by attempting to break security, scraping content in bulk, submitting fraudulent orders, or interfering with other customers' use of the service.

6. Intellectual property

The LOVEFOUS name, logo, imagery, menu descriptions, and site content are owned by LOVEFOUS REST or its licensors. You may not reuse them without permission.

7. Liability

To the extent permitted by law, LOVEFOUS REST is not liable for indirect or consequential losses arising from your use of the site or the loyalty program. Nothing in these terms limits rights you have under mandatory consumer protection laws.

8. Contact

Questions about these terms? Email admin@lovefousrest.com.

9. Changes to these terms

We may update these terms from time to time. Continued use of the site after an update means you accept the revised terms.

Last updated: 18 July 2026.